FREQUENTLY ASKED QUESTIONS
Welcome to hoveringart.com (hereinafter referred to as the “Website”). In order to ensure that you have the best experience during the shopping process, please read the following terms and conditions (hereinafter referred to as the “Terms”) carefully. By accessing or using this Website, you agree to abide by these Terms. If you do not agree to these Terms, please do not use this Website.
- Product Information
●We strive to provide accurate product descriptions and images to showcase our luxury goods (jewelry, bags, watches, etc.). However, we cannot guarantee the absolute accuracy of all information, and the actual color and size of the product may vary due to light and monitor settings. - Order Processing
●All orders must be reviewed, and we reserve the right to cancel or refuse any order, especially due to insufficient inventory, price errors or other unforeseen circumstances.
●After placing an order, we will confirm your order and provide tracking information when the product is shipped. - Payment Methods
●We accept a variety of payment methods, including credit cards, debit cards and online payment services. Payment information will be processed when confirming the order to ensure the security and privacy of your data. - Shipping Policy
●Order processing time is generally 1-3 business days, depending on the availability of the product and the selected delivery method. Shipping time may be affected by weather, holidays and other force majeure factors.
●We cannot be held responsible for losses caused by shipping delays. - Return and Refund Policy
●If you are not satisfied with the purchased product, you can apply for a return within 30 days after receiving the product. All returned products must be unused and retain the original packaging and labels. For more information, please refer to our refund terms. - Customer Service
●If you encounter any problems during the shopping process, please feel free to contact us through the following methods:
○Email: Rojas0012025@outlook.com
●Our customer service team will respond to your inquiry within 1-2 business days. - Intellectual Property
●This website and its contents, including but not limited to text, images and designs, are the property of hoveringart.com and are protected by relevant intellectual property laws. Unauthorized reproduction or use is prohibited. - Revisions and Updates
●We reserve the right to modify and update these Terms at any time. Any changes will be posted on this page, and you are advised to check it regularly for the latest information. - Legal Notice
●These Terms are governed by the laws of the United States. Any disputes shall be brought in a court of competent jurisdiction in the United States.
Thank you for choosing hoveringart.com, we look forward to providing you with an excellent luxury shopping experience. If you have any questions or suggestions, please feel free to contact us!